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Our understanding on Managed Apple IDs

What are Managed Apple IDs?

The Managed Apple ID is used to customize a device like any other Apple ID. They're also used for IT teams to be able to access Apple Business Manager, as well as apps and services from Apple. Managed Apple IDs are managed by an organization and owned by the organization. Organizations can reset passwords and assign roles to individual Apple IDs.



Service access with Managed Apple IDs

Because Managed Apple IDs are owned by the organization, certain features are disabled.

Note: Not all these services are available in all countries or regions.

Services

Platform

Description

Apple Pay

iOS

iPadOS

macOS

The user cannot use it.

Specific iCloud features

iOS

iPadOS

macOS

The user cannot access the following services:


iCloud Mail

iCloud Family Sharing

Allow Messages in iCloud

iCloud Keychain (although keychain items are saved and restored on Shared iPad devices)

App Store

iTunes Store

Apple Books

iOS

iPadOS

macOS

Allows browsing but not purchasing, paid or free.

Find My device

iOS iPadOS macOS Web

The app appears, but the user cannot use it

Continuity

macOS

The user cannot access the following services:


Sidecar

Markup

Sketch

Camera

Home

iOS

iPadOS

macOS

The user cannot add HomeKit devices to the Home app.


Differences in Apple IDs

This table explains all the differences between the Apple IDs described by Apple.

Services

Personal Apple ID

Managed Apple ID

Apple Pay

Y

X

iCloud Mail

Y

X

iCloud Family Sharing

Y

X

iCloud Keychain

Y

X (Limited Shared iPad)

App Store

Y

X, only browsing

iTunes Store

Y

X, only browsing

Apple Books

Y

X, only browsing

Find My

Y

X

Sidecar

Y

X

Home

Y

X, can’t add Homekit devices

Profile type

Personal Apple ID

Managed Apple ID

Device Enrollment

Y

Y

User Enrollment

X

Y

Shared iPad for Business

X

Y


Features for organizations or Corporates

  • Access to Apple services. Employees can use Apple services including iCloud and collaboration with iWork and Notes. Email is disabled and use of FaceTime or iMessage is only available when a Managed Apple ID is the only Apple ID on a device.

  • User account lookup. Enable employees to search for the contact information of other users in your Apple Business Manager organization, making it easier for employees to collaborate with each other across apps.

  • Streamlined account creation. With Apple Business Manager, accounts are automatically created when employees sign-in on an Apple device for the first time.

  • Federated authentication. Administrators can connect Apple Business Manager with Microsoft Azure Active Directory so that their employees are automatically set up using their existing corporate credentials.

  • Roles and privileges. Administrators can create and assign roles and privileges for IT teams to use different functions within Apple Business Manager.

  • Privacy and security built in. Managed Apple IDs use the same data encryption protections as standard Apple IDs and are blocked from targeted advertising on Apple's ad platform. Commerce is disabled, as well as access to services like Apple Pay and Wallet. Find My is disabled because organizations can use Lost Mode using MDM.


FAQs before implementing Managed apple ID in Corporates


  • Can we create Managed Apple ID for All users in Org?

Yes, we can, there is no issue even if users are not using a MAID. Being an account, it doesn’t have to be used. Android plays no role in a MAID, so there should be no impact.


  • Benefits of creating MAID for Android Users?

A Managed Apple ID(MAID) like a consumer Apple ID is used to log in to an Apple device. When it comes to Android Users, there would be no benefit to them to have a MAID unless they were also using an Apple product of some kind.


  • Any licensing cost involved with managed apple ID? There are no licensing cost associated with MAIDs.


  • Performance issues in ABM by creating MAID for All users such as 100K users Org?

There are no expected performance issues from having MAIDs in ABM. Per Apple, organizations with more MAIDs reports No issues till date


  • Any Challenges for creating MAID for Android users?

No Challenge but their MAID will be of no use and ABM will also have non-used MAIDs.

  • What will be the use case for using managed apple ID for Corporate devices?

Utilizing managed apple ID will restrict users to download the application from public store and can only leave an option to download from a corporate store.


For Corporate devices, this will move the state in a locked down mode.


  • Can User use iMessage’s & Facetime to send messages and calls using managed apple ID?

Yes, we can search internal users who already have managed apple IDs and can send direct messages and calls to them.


  • What data will be backed up to personal Apple ID & managed Apple ID on a BYOD device?

Personal Apple – Gallery, Contacts, Notes, unmanaged applications

Managed Apple – Corporate Contacts, Corporate Notes, Gallery (only in case managed apple ID configured with device)

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