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Achieving Compliance: A Step-by-Step Guide to Retiring Non-Compliant Devices in Intune

## The importance of device compliance in Intune

Device compliance is essential for ensuring a secure and efficient IT environment. Organizations must guarantee that all devices accessing their networks and data fulfil certain security criteria in today's linked world. Microsoft Intune is an all-in-one solution for controlling and protecting devices throughout an organization. Businesses may secure sensitive information and prevent unauthorized access by implementing device compliance standards in Intune.

Organizations must define and implement rules that cover numerous security issues, such as operating system versions, encryption settings, and application configurations, to ensure compliance with Intune. These regulations are rules that devices must follow to be considered compliant. Organizations may reduce the risk of data breaches, malware infections, and other security issues by establishing device compliance standards.

Understanding device compliance policies in Intune

Intune's process of retiring non-compliant devices must be undertaken with an understanding of the device compliance rules. These standards outline the requirements that devices must meet to be considered compliant. Based on parameters such as device type, user role, and geographical location, they can be configured to meet the specific security needs of an organization. Device compliance policies can encompass a wide range of security parameters, such as password complexity, device encryption, operating system version, and application health. Organizations may guarantee that only devices that fulfil the stated security criteria have access to corporate resources by defining these policies.

Identifying non-compliant devices in Intune

Once device compliance regulations are in place, it is critical to check and detect non-compliant devices in Intune on a regular basis. This step is critical for ensuring a secure workplace and swiftly addressing any compliance concerns.

Device compliance reports in Intune give a thorough overview of all monitored devices' compliance status. These reports identify any devices that do not comply with the established policies. Organizations may immediately detect non-compliant devices and take necessary corrective action by analyzing these reports.

Step 1: Reviewing device compliance reports in Intune

Begin by analyzing the device compliance reports in Intune to begin the process of retiring non-compliant devices. These reports give useful information on the compliance status of all managed devices, helping organizations to detect possible security threats.

Navigate to the device compliance area of the Intune console and produce a non-compliance report. This report will provide complete information about the compliance status of each device, as well as any policy guidelines that are not being followed. Analyze this report thoroughly, giving special attention to devices that have consistently failed compliance tests or are exhibiting serious non-compliance concerns.

Step 2: Analyzing non-compliance issues.

Once non-compliant devices have been identified, it is essential to analyze the specific non-compliance issues they are facing. This analysis will help determine the root cause of the compliance failures and guide the subsequent steps in the retirement process.

Examine the compliance report for each non-compliant device and identify the specific policy rules that are not being met. Common non-compliance issues may include outdated operating systems, missing security patches, or unauthorized applications. By understanding these issues, organizations can take targeted actions to resolve them effectively.

Step 3: Communicating with device owners

After analyzing the non-compliance issues, it is crucial to establish clear lines of communication with the owners of the non-compliant devices. This step ensures that device owners are aware of the compliance failures and understand the importance of resolving them promptly.

Contact the device owners through appropriate channels, such as email or direct messaging, and provide them with detailed information about the non-compliance issues. Clearly explain the potential risks associated with non-compliant devices and emphasize the need for immediate action. Offer assistance and guidance on resolving the issues, such as providing links to relevant support resources or scheduling device updates.

Step 4: Resolving non-compliance issues

To retire non-compliant devices in Intune, it is necessary to address the specific non-compliance issues identified during the analysis phase. This step involves taking corrective actions to bring the devices back into compliance and ensure they meet the defined security standards.

Depending on the nature of the non-compliance issues, the required actions may vary. For example, if a device is running an outdated operating system, the owner may need to update to the latest version. If a device has unauthorized applications, the owner may need to remove them and install approved alternatives. Provide clear instructions and support to the device owners, ensuring they understand the necessary steps to resolve the non-compliance issues

Step 5: Retiring non-compliant devices in Intune

In some cases, despite efforts to resolve non-compliance issues, certain devices may remain non-compliant or pose significant security risks. In such situations, retiring the non-compliant devices becomes the most appropriate course of action.

To retire non-compliant devices in Intune, organizations can follow a systematic process. Begin by identifying the non-compliant devices that cannot be brought into compliance. Then, revoke their access to corporate resources by removing them from Intune management. This step ensures that the non-compliant devices can no longer connect to the organization's network or access sensitive data.

Best practices for retiring non-compliant devices

Retiring non-compliant devices in Intune requires careful planning and execution. To ensure a smooth and effective process, organizations should consider the following best practices:

  1. Regularly review and update device compliance policies to reflect changing security requirements and industry best practices.

  2. Provide clear communication and education to device owners about compliance requirements and the risks associated with non-compliance.

  3. Establish a streamlined process for identifying and analyzing non-compliant devices, enabling swift action and resolution.

  4. Maintain accurate documentation of all compliance-related activities, including device reviews, communication with owners, and actions taken to resolve non-compliance issues.

  5. Continuously monitor the compliance status of devices in Intune and take proactive measures to address any emerging non-compliance issues.

By following these best practices, organizations can retire non-compliant devices effectively while maintaining a secure and compliant IT environment.


Achieving compliance in Intune is a critical aspect of maintaining a secure and efficient IT environment. By understanding device compliance policies, identifying non-compliant devices, and following a step-by-step retirement process, organizations can effectively address compliance issues and protect their sensitive data. With the best practices outlined in this guide, businesses can ensure a smooth and secure retirement of non-compliant devices in Intune. By maintaining a proactive approach to compliance, organizations can stay ahead of potential security risks and maintain a robust security posture.



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